Walmart Air Mattress Return Policy: Everything You Need to Know

Can you return an air mattress to Walmart? Understanding the Walmart air mattress return policy will help you know when you can or can’t return an air mattress to Walmart for a refund or exchange.

Walmart is a household name in the United States and around the world. With nearly 5,000 store locations throughout all 50 states, the retailer is known as a place where you can buy almost anything, ranging from household items, food, cosmetics, and even tech. A large selection of air mattresses is among the top-selling products for Walmart customers.

Many customers turn to Walmart for blow-up mattresses because of the easy-to-buy online, curbside delivery, store-pickup, or home delivery.

To protect itself and its customers, Walmart has a mattress return policy in place. It’s always helpful to understand the Walmart return policy on air mattresses before purchasing. It can save you a lot of frustration if you need to return it.

But why would one want to return a mattress to Walmart? There are compelling reasons why you might want to return a mattress to Walmart, including:

• Defective or leaky mattress: You follow the instructions to inflate the mattress to wake up flat on the floor in the morning. Your first instinct is to return the air mattress for a refund or exchange, right?
• Discomfort: You realize it isn’t as comfortable as described or reviewed after sleeping on the air mattress a few times. It’s too hard on your body and makes it difficult for you to have a good night’s sleep. Can you mail it back to Walmart for an exchange?
• Don’t need it anymore: You bought a couple of air mattresses during the holidays to accommodate visiting relatives or friends that didn’t come. Can you return the air mattresses after the Black Friday sale?

The Walmart mattress return policy anticipates all these situations and provides answers to each one of them.

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So, can you return an air mattress to Walmart?

Short Answer: Per the Walmart mattress return policy, you can return an unused, unopened air mattress in its original packaging within 90 days of purchase for a full refund or an exchange. Your return is eligible for a full refund if you have the receipt and the air mattress is still intact in its original packaging.

Keep in mind that the key word here is unopened. If the air mattress is opened and used, you might not be eligible for a refund and you might have to resort to other policies that the chain has in place for such situations. 

If you already opened your package and took your air mattress out of the box, your return is only eligible for an exchange. You must have the receipt, and the mattress must be returned in the already opened original box and packaging. Air mattresses returned without a receipt must pass a Walmart verification process to be accepted back for a refund or exchange.

Can you also return non-inflatable mattresses to Walmart? You can only return a regular, non-inflatable mattress to Walmart if it’s intact in its original packaging. That means opened or used regular mattresses cannot be returned to Walmart.

Depending on whether you bought the mattress online or in-store, you are at liberty to mail in your return or make an in-person return to the store.

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What’s The Walmart Return Policy For Air Mattress In-Store?

Does Walmart mattress return policy allow you to return a defective air mattress in-store for a refund or an exchange?

Defective air mattresses purchased in-store can be returned to the Walmart store within 90 days of purchase. To be eligible for a full refund, you should have the purchase receipt on hand, and the mattress must be intact in its original packaging, unused and unopened.

Walmart will reimburse you the exact purchase amount in the same payment method at the time of purchase if your air mattress qualifies for a refund. The refund will be net of any discounts or online coupon codes you used.

Did you pay with a credit card? Walmart will re-credit the exact purchased amount to the same credit card or debit card with a chip used.

Did you pay in cash? The cashier will count and hand cash back in the exact dollar amount you paid.

What if you opened the package and removed the mattress from the box? You can still return an opened air mattress to a Walmart store. But your return will only be eligible for an exchange and not a refund. For your return to be accepted, you should have the purchase receipt and original opened air mattress box. If the air mattress came defective, you’d be able to exchange it for the same item; do an even exchange.

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Have you lost the receipt? Don’t panic. Walmart allows customers to return air mattresses even without the purchase receipt. To accept a return, must pass Walmart’s refund verification process before they allow a refund or an exchange. Walmart may require you to provide a government-issued photo ID for identification.

Can I Return Air Mattress Accessories from Walmart?

Any accessories that were included in your air mattress purchase should be returned with the air mattress. If you bought mattress accessories separately, they’d be subject to the standard 90-day return policy. Make sure to initiate an accessory return within the 90-day return window for a refund or an exchange.

What’s The Return Policy For An Air Mattress on Walmart.com?

Walmart gives customers the flexibility to make in-store or online purchases on Walmart.com. To protect itself from dishonest buyers and keep genuine online shoppers happy and buying, Walmart has a return policy for its online store. You need to understand how Walmart online processes returns when making a purchase online.

It leads us to the question: What’s the return policy for an inflatable mattress on Walmart.com?

Blow-up mattresses purchased online at Walmart.com can be returned to a local Walmart store or mailed back within 90 days of purchase. To process a return, you need the online purchase receipt. Your air mattress should be in its original packaging, along with any mattress accessories included in the purchase. 

Like in-store returns, you have the option between a refund, store credit, or an exchange. If your return is eligible for a refund, you’ll be reimbursed using the same payment method, such as credit, debit, Walmart gift card, Amex gift card, cash, etc. Otherwise, you can exchange your air mattress for the same product or opt for store credit if you already opened and took it out of the box.

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To initiate an online return via email, log in to your Walmart.com account, fill out a return/ replacements form, and then print a shipping label. Attach the Walmart-only return shipping label on your package and mail it back.

Alternatively, contact a Walmart customer representative directly to initiate a return. They’ll process the return on your behalf and send you a prepaid return shipping label to print and send back your blow-up mattress.

For your return to be accepted, you must mail it with a Walmart-only return shipping label. If you can’t print the shipping label, consider dropping off the mattress in-store.

Can you still return an air mattress purchased from a third-party Walmart Marketplace seller?

Unfortunately, air mattresses purchased from third-party Walmart Marketplace sellers cannot be returned to Walmart. Only items “ sold and shipped by Walmart” on Walmart.com can be returned to Walmart.

Since Walmart Marketplaces operates as a community of independent sellers, items sold and shipped via Walmart Marketplace cannot be exchanged or returned at Walmart. You cannot return air mattresses purchased at Walmart Marketplace unless the seller’s return policy allows it. 

Even in this case, you’d have to get in contact with the seller and not directly with Walmart.

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It’s because each seller on the Walmart Marketplace has their own store return policy, which is independent of the Walmart mattress return policy. Some accept returns, while others don’t.

Your safe bet is to read each seller’s fine print. Understand their store policy for returns before you commit to a purchase. Contact each independent seller directly to understand the refund and exchange policy before trying to return an air mattress purchased on the Walmart Marketplace.

Can I Return An Inflatable Mattress Without a Receipt?

Yes, you can return an air mattress to a Walmart store without a receipt within 90 days of purchase. Bring your air mattress to Walmart in its original packaging, along with any mattress accessories included in the purchase.

Your return will be subjected to the Walmart refund verification process. Once it passes the verifications process, you’ll be eligible for a refund or an exchange. Your return options will depend on whether your air mattress was opened or in its original packaging at the time of return.

What if you Lost Your Inflatable Mattress Receipt?

Don’t panic. Walmart mattress return policy is flexible enough to allow customers to send back mattresses that are opened or intact in their original packaging even if they don’t have the purchase receipt on hand.

What’s the Walmart Return Policy For Regular Mattresses?

What about non-inflatable mattresses? Does Walmart allow customers to send regular mattresses back to its stores for a refund or exchange? The good news is that you can return a non-inflatable mattress to Walmart.

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A regular, non-inflatable mattress can be returned to Walmart for a refund or exchange under the right condition. To be accepted, the return must be initiated within 90 days from the purchase date, and the mattress should be unopened and unused in its original packaging. You should also have the purchase receipt.

Just like an inflatable air mattress, you can choose to return the mattress in-person to a Walmart store or mail it in with a Walmart-only return shipping label. The online/in-person return process is the same as for blow-up mattresses.

However, the Walmart mattress policy doesn’t allow customers to return regular mattresses that have been opened or used. You cannot return your non-inflatable mattress for a refund if you disposed of the original packaging or used it. Regular mattresses that have been opened but not used are only eligible for an exchange or store credit.

What’s the Walmart Furniture Return Policy?

Can you return furniture to Walmart? Maybe, you bought a king-size bed along with your air mattress, and your space is small. Or maybe your furniture arrived scratched or damaged during transit. Buying furniture is expensive, especially for someone maintaining a frugal living.

In such situations, the big question in your mind is: What’s the Walmart furniture return policy?

Any furniture items purchased at Walmart are subject to the standard store return policy. Per the Walmart furniture return policy, furniture items purchased at Walmart must be sent back in their original packaging within 90 days from the purchase date for a refund or exchange.

Even if you have opened the item or lost the purchase receipt, Walmart will subject your furniture to a return verification process. The items will be eligible for a refund or exchange if the items pass the verification test.

Only furniture items purchased from a Walmart store or sold and shipped by Walmart online can be exchanged or returned. Furniture purchased from a third-party Marketplace seller cannot be returned to Walmart.

Items purchased in-store from Walmart can be returned to any Walmart store location. Include the original packaging and receipt. The box can be opened, but you still need to original furniture packaging and in saleable condition.

Broken or half-assembled used furniture can’t be returned to Walmart. Make sure you disassemble all the parts and include every part in the original packaging. Returns can be sent back by mail or to the in-store money services desk in the front of the store near the coin counting machine and carpet cleaner rental.

Can You Return Furniture To Walmart with a Receipt?

The furniture items must be returned within 90 days from the purchase date, unopened original packaging, and with the purchase, receipt to receive a full refund. Walmart will reimburse you the exact purchase amount to the same payment method used to make the purchase.

Can You Return Furniture To Walmart Without a Receipt?

Non-receipt returns must pass a Walmart verification process to be eligible for a refund or an exchange. If you don’t have the receipt, then bring a valid government-issued photo ID with you for identification. Returns costing less than $25 are eligible for a refund without a receipt. If the items cost more than $25, you can opt for store credit or exchange the furniture for the same item.

The final say on how your return should be processed is up to the store manager.

Can You Return Furniture Ordered on Walmart.com?

Furniture purchased on Walmart.com can be returned to a Walmart store or mailed in with a Walmart-only return shipping label. You can either print a shipping label online through your Walmart.com account or contact a customer representative to initiate and process the return. A prepaid shipping label will be sent to you and much be attached to the package.

If you can’t print the Walmart shipping label, then consider returning the furniture items in-person at a Walmart store. They won’t process any returns sent without a prepaid Walmart-only return shipping label.

Contact Walmart customer care to arrange freight shipping to get rid of large furniture items such as a bed or a sofa for return.

Things to Keep in Mind Before Buying an Air Mattress

Walmart has a large collection of air mattresses that you can pick from. Before you make your choice, you have to ask yourself a few questions:

1. What size of air mattress are you looking for?
2. What are you going to be using this air mattress for?
3. Do you want a built-in pump for your air mattress?

Purpose

Once you know the answer to these questions, making a choice would be easier. For example, if you want an air mattress that you can take with you for camping, you might want to go for a single twin air mattress that you can easily fill up with a manual pump. 

However, for more permanent use, like if you want to put a large air mattress in the basement for extra people sleeping over, a queen or king size air mattress with a built-in pump would be a more appropriate alternative. 

Operation

Besides manual pumps and plug-in pumps, you also have the option to go for a battery operated pump. While these aren’t as effective as plug-in pumps, you do get a lighter and quieter experience with them. If you don’t want a full fledged plug-in pump or don’t want to put in the physical labor involved with a manual pump, a battery powered pump is a good balance.

Cleaning & Maintenance

Cleaning an air mattress is another aspect of owning one that you might need to consider before you get one. You can clean your air mattress simply by using a vacuum. If the mattress is particularly dirty, you can also use rubbing alcohol for a deeper cleaning experience. 

If you find that your air mattress is faulty after the 90 days have passed, or if your air mattress develops a leak after a few months of use, not all is lost. Leaks in air mattresses can easily be repaired. While you can always use a temporary solution like tape for the time being, more permanent solutions like patches are available that would give you a longer lasting fix. 

Brand

Walmart has multiple brands like Intex, Simmons, Bestway, Coleman, Insta-Bed, SoundAsleep, and Mpow that make a number of air mattresses suited to your every need. Make sure that you do your research before making the right choice about the type and size of mattress you purchase. 

Can You Return An Air Mattress To Walmart Summary

As you can see, the Walmart mattress return policy is flexible, just like its return policy for making keys. You can even say that Walmart gives its customers a white-glove treatment when returning air mattresses or furniture items to Walmart.

Walmart’s return policy for air mattresses allows customers to return air mattresses for a refund or exchange within 90 days of purchase as long as you have the receipt and the mattress is unopened and intact in its original packaging.

Walmart air mattresses returned with an open box are only eligible for an exchange. Those sent back without a receipt must pass a Walmart verification process to be eligible for a refund or exchange.

To return an air mattress purchased on Walmart.com, you can either take it to a Walmart store or mail it with a prepaid Walmart return shipping label. It’s important to note that if your air mattress was bought and shipped by a third-party seller, it wouldn’t be eligible for an exchange or a refund at Walmart.